Deon Nicholas is the CEO and Co-Founder of Forethought, the most advanced Generative AI for Customer Support. Forethought has raised $90M+ in venture capital, was named to CNBC’s 25 Top Startups for the Enterprise in 2022, and won TechCrunch Disrupt in 2018. Prior to Forethought, Deon studied Artificial Intelligence and Mathematics at Alberta Machine Intelligence Institute (amii) and University of Waterloo, and built data products at Meta, Palantir, Dropbox, and Pure Storage. Deon is a sought-after futurist and expert on generative AI, with appearances on CNBC and Bloomberg. He has authored several machine learning publications and patents.